Terms and Conditions of Use

Effective Date: January 1, 2026

Welcome to the website of PrimaryCareIM. These Terms and Conditions of Use explain the rules that apply when you access or use this website and any related pages, forms, content, or features available through it. By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, please refrain from using the website.

These Terms are intended to explain how this website may be used, the purpose of the information provided on it, and the relationship between these Terms and other website policies such as our Privacy Policy and Notice of Privacy Practices.

Website Content and Medical Information

This website contains general educational and informational content about health topics, clinic services, provider information, office locations, and ways to contact PrimaryCareIM.

Descriptions of services on this website are intended to help visitors understand the types of care offered by our clinic. Information about our office, providers, locations, and services is provided to help patients and visitors learn more about PrimaryCareIM and the care we offer.

At the same time, information on this website is not a substitute for individualized medical advice, diagnosis, or treatment. Reading content on this website does not replace a personal evaluation by a qualified healthcare professional, including a review of your symptoms, medical history, medications, and personal health needs.

Healthcare is individualized. Not every service, recommendation, or treatment approach described on this website will be appropriate for every person. If you have questions about your health, symptoms, diagnosis, medications, or treatment options, you should contact a licensed healthcare professional directly or schedule an appointment with our clinic.

No Doctor-Patient Relationship Created by Website Use

Using this website does not by itself create a doctor-patient relationship between you and PrimaryCareIM. Visiting the site, reading educational content, reviewing service descriptions, submitting a contact form, or requesting to be contacted does not alone establish a clinical relationship.

A doctor-patient relationship is formed only through appropriate clinical processes, such as scheduling and attending an appointment, being evaluated by a provider, and being accepted for care under clinic procedures and applicable law.

Not for Emergency Use

This website is intended for general informational and communication purposes only. It should not be used for urgent medical needs, emergency situations, or time-sensitive medical concerns.

If you believe you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room. You should not rely on website forms, email, or general online communication for emergency care.

Website Forms and Communications

This website may include contact forms or other communication tools that allow visitors to send general questions or requests to our clinic. These features are intended for routine, non-emergency communication only.

By using these features, you agree to provide information that is accurate and complete to the best of your knowledge. If you request that we contact you by phone, text, or another available method, you understand that clinic staff may respond using the contact preference you selected, subject to clinic procedures and applicable law.

You should avoid sending urgent or highly sensitive medical information through general website forms unless you have been specifically instructed to do so through an appropriate secure process.

Privacy and Related Policies

Your use of this website is also subject to our Privacy Policy and, where applicable, our Notice of Privacy Practices. Those documents explain how information may be collected, used, disclosed, and protected.

These Terms and Conditions should be read together with those policies. If a particular issue is addressed more specifically in another policy, that policy will control with respect to that subject matter.

Acceptable Use of the Website

You agree to use this website only for lawful purposes and in a way that does not interfere with the rights of others or with the operation, security, or accessibility of the website.

You may not use this website to submit, post, or transmit unlawful, fraudulent, threatening, abusive, defamatory, obscene, harmful, or otherwise objectionable material. You may not attempt to gain unauthorized access to the website, interfere with its normal function, introduce malicious code, scrape or extract content through automated means without permission, or use the website in a way that places an unreasonable burden on our systems.

Accuracy and Availability of the Website

We make reasonable efforts to keep the information on this website accurate, useful, and up to date. However, we do not guarantee that all content on the website will always be complete, current, or free from error. Healthcare information can change, clinic details may be updated, and occasional errors or omissions may occur.

We also do not guarantee that the website will always be available, uninterrupted, secure, or free from technical problems, viruses, or other harmful components. We may update, change, suspend, restrict, or discontinue all or part of the website at any time without notice.

Intellectual Property

Unless otherwise stated, the content on this website, including text, graphics, logos, images, layout, design elements, and other materials, is owned by or licensed to PrimaryCareIM and is protected by applicable intellectual property laws.

You may view, print, or download limited portions of the website for your own personal, non-commercial use, provided that you do not modify the content, remove notices, misrepresent ownership, or use the material in a misleading way. You may not reproduce, republish, distribute, modify, display, sell, license, or otherwise exploit website content for commercial purposes without prior written permission.

Third-Party Links and External Services

This website may contain links to third-party websites, maps, social media pages, or other services that are not owned or controlled by PrimaryCareIM. These links are provided for convenience and informational purposes only.

We are not responsible for the content, accuracy, privacy practices, availability, or terms of any third-party websites or services. If you choose to visit a third-party site through a link on our website, you do so at your own risk and should review the policies that apply to that site.

Disclaimer of Warranties

This website and all content, features, and materials made available through it are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, PrimaryCareIM disclaims all warranties of any kind, whether express or implied, including warranties of accuracy, completeness, availability, merchantability, fitness for a particular purpose, and non-infringement.

Nothing on this website should be interpreted as a guarantee of a particular medical outcome, treatment result, or health benefit.

Limitation of Liability

To the fullest extent permitted by law, PrimaryCareIM and its physicians, providers, employees, contractors, affiliates, and representatives will not be liable for any damages arising out of or relating to your use of, or inability to use, the website or its content. This includes direct, indirect, incidental, consequential, special, exemplary, or punitive damages, even if we have been advised that such damages may be possible.

This limitation applies to claims involving errors or omissions in website content, interruptions in website availability, delays, unauthorized access, viruses, data loss, or reliance on information provided on the website.

Indemnification

You agree to defend, indemnify, and hold harmless PrimaryCareIM and its affiliates, providers, employees, and representatives from and against claims, liabilities, damages, losses, costs, and expenses arising out of or relating to your misuse of the website, your violation of these Terms, your violation of applicable law, or your violation of the rights of another person or entity.

Changes to These Terms

We may update these Terms and Conditions of Use from time to time. When we do, we will revise the Effective Date shown at the top of the page. Your continued use of the website after revised Terms are posted means you accept the updated Terms.

We encourage visitors to review this page periodically.

Governing Law

These Terms and Conditions are governed by the laws of the State of Florida, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or your use of the website will be handled in the appropriate courts located in Lee County, Florida, unless applicable law requires otherwise.